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Resilient Responders

Support Options

There is a range of internal and external resources that personnel can reach out to for support.

Last updated 4 June 2026

It is normal to feel that seeking support can be viewed by others as being 'weak', or not up to the expectations of an emergency responder. However, we need to take care of ourselves first before we can take care of others as an emergency responder or in supporting the organisation.

Check out the links below for the various in-house and external resources available.

The image outlines support avenues and hotlines available for personnel.

SCDF Resources

Access internal SCDF support resources including the 24/7 counselling helpline, counselling services by EPSD, and peer support from trained Paracounsellors and NSF Peer Supporters.

External Resources

Access a wide range of external support services, including specialised hotlines and community resources.