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Resilient Responders

Psychological Preparation

Boost your operational confidence and effectiveness by mentally preparing before frontline duties. Practice grounding and self-care techniques after every call.

Last updated 28 May 2026

What can you do before a response?

Steps to prepare oneself mentally before calls: steps 1 and 2, gather information and coordinate roles; anticipate scenarios, visualise tasks, and perform PPE checks.
Steps to prepare oneself mentally before calls: positive self-talk and box breathing techniques.

What can you do after a response?

Illustrations showing the 3-3-3 technique, box breathing, progressive muscle relaxation, positive self-talk, and self-care steps for recovering after a response.